Job Description

Role Overview
The Leasing Manager will operate independently and/or lead a small leasing team as assigned, working closely with the Head of Department to deliver leasing performance in line with company and departmental KPIs. This role plays a key part in driving occupancy, revenue growth, and tenant mix strategy for a large-scale shopping center.

Key Responsibilities

• 1. Leasing execution
• Handle leasing activities independently, including negotiations on rental terms, lease duration, and tenant obligations for both new and existing tenants.
• Manage the end-to-end leasing lifecycle: tenant inquiry, negotiation, contract signing, store opening, lease renewal, and early termination when applicable.
• Ensure assigned leasing targets are achieved in accordance with the approved leasing concept, including revenue, occupancy, and rental rate objectives.
• 2. Leasing & retail planning
• Develop and implement leasing strategies to attract new brands while retaining existing tenants.
• Propose trade mix, brand mix, and rental strategies aligned with the mall’s positioning, image, and long-term commercial goals.
• 3. Tenant relationship management
• Act as the primary contact point for tenants, addressing enquiries, concerns, and issues in a timely manner.
• Build and maintain strong, long-term relationships to enhance tenant satisfaction and retention.
• 4. Market analysis & reporting
• Monitor market trends, competitor activities, and tenant sales performance.
• Prepare periodic leasing performance reports and updates for management review.
• 5. Team support & leadership
• Support the Senior Leasing Manager in managing and guiding the leasing team.
• Monitor team performance against leasing targets and approved budgets.
• Follow up on leasing transactions, provide deal support, and ensure timely closure.
• Coach, motivate, and develop leasing staff to ensure compliance with company policies and achievement of KPIs.
• 6. Budget & forecasting
• Assist in the preparation of annual rental budgets and leasing forecasts in coordination with the Senior Leasing Manager.
• 7. Compliance & governance
• Ensure all leasing activities, documentation, and contracts comply with internal policies, SOPs, and relevant legal and regulatory requirements.
• 8. Cross-functional coordination
• Work closely with internal departments such as Lease Management, Marketing, Operations, and Finance to ensure alignment between leasing activities and overall business objectives.
• 9. Additional duties
• Perform other tasks as assigned by the Head of Department.

Job Requirement

• Qualifications & Experience
• Bachelor’s degree in Business Administration, Marketing, or related fields; MBA is an advantage.
• Minimum 5 years of hands-on experience in shopping center leasing.
• At least 2 years in a supervisory or managerial capacity with team management exposure.
• Core Competencies
• Excellent spoken and written English communication skills.
• Strong understanding of the retail leasing market and shopping mall landscape in Ho Chi Minh City, with a solid industry network.
• Proven commercial acumen with strong negotiation and business development skills.
• Effective interpersonal and stakeholder management capabilities.
• Knowledge of leasing-related legal regulations and risk awareness.
• Results-oriented, proactive, and collaborative mindset.
• Ability to work under pressure and manage tight deadlines when required.